Both Saga's single trip and annual multi-trip policies include emergency medical cover and repatriation if you fall ill with coronavirus while on your trip, cancellation if you receive a positive test result for COVID-19 within 14 days of your trip's departure date and abandonment if you test positive while you're away and need to cut your trip short. Monday - Friday 8:30am - 5:30pm. It will cover emergency medical costs if you become ill with coronavirus while you’re away and cancellation if you test positive for COVID-19 within 14 days of your trip's departure date, but it will not cover any other travel disruption in relation to the pandemic. Visit the Government website to see the most up-to-date travel advice. It might be that you’ve had to postpone your holiday plans for this year and move it to next year. Any other claims relating to coronavirus (COVID-19) are not covered. And, they’ll do their best to get you going – they currently fix 9 out 10 vehicles at the roadside. Plus, we now include coronavirus cancellation cover. You can update your contact details here. Your cover will still apply if you’re away from home and are either unable to return due to COVID-19 restrictions or have chosen to spend this time staying elsewhere to avoid being by yourself during lockdown. No need to track travel warnings. Even if you can get there, and your destination lets you in, if you travel against government advice, your travel insurance policy will be invalidated. Bank holidays 8:30am - 5:00pm. Since March, all our phone teams have been successfully working from home along with over 3,000 of our other Saga colleagues so, if you want or need to call us about any aspect of your insurance, go right ahead. We’re working hard so you can travel with us again soon. If you need to use your Saga Home Emergency cover, the engineers follow government and Public Health England guidelines to keep both you and themselves as safe as possible. If you contract COVID-19 whilst on a trip in the UK, for which you have taken out a Saga Travel Insurance policy, the policy will provide cover for cancellation and abandonment as well as emergency medical and associated costs not covered by the National Health Service. Former owner of Saga invests £100m to save company from Covid crisis This article is more than 3 months old Sir Roger de Haan buys up 20% of shares and joins board of over-50s travel … Travel insurance is available – all providers on MoneySuperMarket’s panel offer emergency medical treatment and repatriation as a result of coronavirus as a minimum. What happens if I travel against FCDO advice? Or perhaps you’re just waiting a little longer to book your dream trip or relaxing getaway. If you are a key worker and you now have to travel to more than one place of work because of the COVID-19 outbreak, you are automatically covered for business use driving to multiple workplaces without the need to inform us. It has and continues to be a challenge to predict when we will be able to safely operate our ships and as each month has passed, I have endeavoured to keep our guests updated regularly. As a result, we will continue to provide the extra services and benefits introduced earlier this year in response to the COVID-19 pandemic: This benefit is usually paid for each night spent in an NHS hospital when eligible treatment was not performed privately. Peace of mind. We also offer emergency medical and repatriation cover if you contract COVID-19 while on your trip. You can find your renewal documents and details how to renew at MySaga– simply log in with your email address and password. This year, we have all faced unprecedented challenges as a result of the COVID-19 pandemic. Sadly, there are still travel restrictions in place for most countries around the world and we do not see this changing in the near future. Coronavirus (COVID-19) Please note, from 6pm on 13th March 2020, any new Saga Travel Insurance policies will not provide cover for any claim caused by or relating to Coronavirus Disease (COVID-19). For up-to-date advice on maintaining the welfare of your pets during the coronavirus (COVID-19) pandemic, visit www.gov.uk/guidance/coronavirus-covid-19-advice-for-people-with-animals. If you’re self-isolating with suspected symptoms of coronavirus or you’re considered to be in a vulnerable group, please tell the call handler. Saga, the travel and insurance company for the over-50s, has cancelled all cruises until May in response to the growing coronavirus threat. The Working Body Service has a team of physiotherapists who can advise about muscle, joint and bone pain (not available with Saga HealthPlan Support). If you develop COVID-19, and test positive for the virus, you can be covered for medical expenses, including repatriation, as well as cancellation cover up to your policy limits. We are continuing to monitor the impact of COVID-19, now and in the months to come, and we will act to appropriately reimburse customers who have seen their treatment delayed or had services affected by the crisis. The Clinical Support Centre team can provide advice without you having to go and get a referral from your GP first. If you've already purchased a Saga Travel Insurance policy and would like to check what cover you have in place regarding coronavirus, please visit our coronavirus update page or check your Policy Book. If that’s not the case for you, please give us a call on. Saturday 9:00am - 5:00pm. Please note if you travel to a country to which the Foreign, Commonwealth & Development Office (FCDO) has advised against all but essential travel, or if you travel against the advice of a UK doctor, you will have no cover under this policy. For more details visit www.gov.uk/getting-an-mot. Stronger Minds has trained counsellors you can talk to who offer help and treatment for anxiety, stress or other mental health concerns (not available with Saga HealthPlan Support). We have increased the amount by £100, so Saga HealthPlan Super customers can claim £250, and all other policyholders will receive £200, for each night up to 20 nights. Here’s what you need to know about how to find travel insurance providers that offer coronavirus-related coverage, as well as what is and isn’t covered. Most travel insurers are now selling cover, and most offer a degree of protection in the event that coronavirus interferes with your travel plans - so-called Covid cover. You can also view any important documents we might have sent you online by logging into your MySaga account. Earlier on in the year the Department of Transport extended any MOTs due between 30 March and 31 July 2020 by 6 months, as long as vehicles were kept in a roadworthy condition. ** Close Relative: Mother, father, sister, brother, wife, husband, civil partner, daughter, son, grandparent, grandchild, parent-in-law, son-in-law, daughter-in-law, sister-in-law, brother-in-law, step parent, step child, step sister, step brother, foster child, legal guardian, common law partner (defined as living together at the same address and including same sex relationships) or fiancé/fiancée. Saga today announces that treatment abroad for Covid-19 and repatriation to the UK will be included as standard as part of its travel insurance policies for all trips from 1 st June. Saga, the cruise operator and insurance firm for over-50s, today announced it had refunded £44m of advance payments to customers whose travel plans were disrupted by the coronavirus pandemic. Saga, which specialises in holidays and cruises, as well as over 50’s travel insurance, has announced a new COVID-19 specific package of travel insurance policy for all trips from June 1 2020. Please see the Policy Books for full details. The insurance includes treatment abroad and repatriation to the UK. If you have any concerns about your policy or cover during this time, or in the future, please call the Saga Health Insurance customer service team on 0800 056 9273. The Foreign, Commonwealth and Development Office is currently advising against all but essential international travel for British nationals, although travel to some countries and territories is exempted. The phone line is open 24/7 and an English-speaking advisor will be able to help you find the most appropriate place to seek medical attention. Bank holidays 8:30am - 5:00pm. If you have an annual boiler service due under your cover, but feel uncomfortable having this done at the moment, you can re-book it for a later date. Will I be covered if my trip is within the UK? It said the provision should give its customers the “confidence to travel.” Saga’s coronavirus cancellation provision applies to both new and renewing travel insurance customers over 50. Your work at home needs to be of a clerical nature, with business equipment worth less than £5,000 and have no other staff or business visitors. Long-awaited Christmas plans have sadly been disrupted throughout the UK, with some areas jumping from Tier 2 to the newly created Tier 4, and those still allowed to ‘bubble’ have had their options reduced. (A study revealed that 74 per cent of Saga’s customers would not take out travel insurance if it did not include a Covid-19 policy.) If you need to use your Saga Home Emergency cover, the engineers follow government and Public Health England guidelines to keep both you and themselves as safe as possible. Your quotes, insurance policies, and holiday bookings. Is it possible to buy a new travel insurance policy? Before you leave, make sure your home is secure and, if you have one, activate your security alarm. Any MOTs originally due after 31 July 2020 need to be taken as usual. You fall ill with COVID-19 before you are due to travel, A close relative** falls ill with COVID-19, Someone you are due to stay with falls ill from COVID-19, Your travelling companion falls ill from COVID-19, A close relative** passes away from COVID-19, Someone you are due to stay with on your trip, passes away from COVID-19, Your travelling companion passes away from COVID-19, The area where you live or where you are departing on your trip from is locked down, You no longer want to travel because you are concerned you may catch COVID-19, The Foreign, Commonwealth and Development Office advises against traveling to your intended destination due to COVID-19, You are contacted under the track and trace initiative and advised to self-isolate, Your GP advises you not to travel due to COVID-19, The government introduces compulsory quarantine for travellers coming back from your intended destination and you no longer want to travel, A letter advising you or anyone you are due to travel with or stay with, to shield, You test positive for COVID-19 at your departure point and are not allowed to go on your trip, You test positive for COVID-19 when you arrive at your destination and are not allowed to continue on your trip. Please see the Policy Books for full details. During your trip abroad you fall ill with COVID-19 and you are hospitalised. This benefit is now available to you if you are admitted to hospital due to COVID-19. Coronavirus (COVID-19) Please note, from 6pm on 13th March 2020, any new Saga Travel Insurance policies will not provide cover for any claim caused by or relating to Coronavirus Disease (COVID-19). Optional travel insurance is included on all overseas holidays. Any MOTs originally due after 31 July 2020 need to be taken as usual. COVID-19 Travel Medical Insurance for Travel to U.S.A and Travel Outside U.S.A Whether you are traveling to the U.S.A or you are traveling outside the U.S.A., you can be covered if you get sick from coronavirus as long as you are infected after the effective date of the policy. Underwritten by Great Lakes. Saga is an audio-based app that enables users to record their life stories. 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